It is EMA's top priority to help save lives during the pandemic by expediting the development and approval of safe and effective COVID-19 treatments and vaccines and by providing reliable information to patients and healthcare professionals in Europe.

EMA has, therefore, put measures in place to ensure that its activities related to the COVID-19 pandemic can continue during the Agency's closure for Easter. 

Essential work in this area will continue on Thursday 9, Friday 10 and Monday 13 April 2020.

EMA is otherwise closed from 18:30 on Wednesday 8 April until 7:30 on Tuesday 14 April 2020.

Outside of working hours and on public holidays, it is possible to call the product emergency hotline on +31(0)88 781 7600. Please note that this is an emergency number and should only be used in the event of a potentially serious problem with a centrally authorised product.

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